Return Policy

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This Return Policy outlines the terms and conditions for returning products and services purchased from Boutiquereliable.

Return Period

You have 30 days from the date of purchase to return eligible items. The return period begins on the date you receive the item or the date the service is completed, whichever is applicable.

To be eligible for a return, items must be in their original condition, unused, and in their original packaging with all tags and labels attached.

Return Conditions

To process your return, the following conditions must be met:

• The item must be in its original condition and packaging
• All original tags, labels, and documentation must be included
• The item must not show signs of wear, damage, or use
• You must provide proof of purchase, such as an order number or receipt
• The return must be initiated within the specified return period

Items that do not meet these conditions may be refused or subject to a restocking fee.

Cost of Return Shipping

If you are returning an item due to our error or a defective product, we will cover the cost of return shipping. In all other cases, you are responsible for the cost of return shipping.

We recommend using a trackable shipping method and purchasing shipping insurance, as we are not responsible for items lost or damaged during return shipping.

Return Process

To initiate a return, please follow these steps:

1. Contact us using the contact information provided below to request a return authorization
2. Provide your order number and reason for return
3. Once approved, you will receive return instructions and a return authorization number
4. Package the item securely in its original packaging, if available
5. Include the return authorization number with your return shipment
6. Ship the item to the address provided in your return instructions

Please allow 5-10 business days for us to process your return once we receive the item.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items
• Items that have been used, damaged, or altered
• Items without proof of purchase
• Items returned after the return period has expired
• Digital products or downloadable content
• Items that cannot be resold due to health or safety reasons

General Legal Requirements

This return policy complies with applicable consumer protection laws. If you are located in a jurisdiction that provides additional return rights, those rights are in addition to the terms outlined in this policy.

For consumers in the European Union, you have the right to withdraw from a contract within 14 days without giving any reason, in accordance with EU consumer protection regulations.

Order Cancellation Policy

You may cancel an order before it has been shipped or before services have begun. To cancel an order, please contact us immediately using the contact information provided below.

Once an order has been shipped or services have begun, the standard return policy applies. Cancellation requests received after shipping may be subject to restocking fees.

For custom orders or services, cancellation may not be possible once work has begun, and you may be responsible for costs incurred up to the cancellation date.

Refund Procedure

Once we receive and inspect your returned item, we will process your refund within 10 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that it may take additional time for the refund to appear in your account, depending on your financial institution's processing times.

If you received a discount or promotion on your original purchase, the refund amount will reflect the actual amount paid, not the original listed price.

In cases where items are returned in a condition that does not meet our return requirements, we may issue a partial refund or refuse the return entirely.

Contact Information

For questions about returns, cancellations, or refunds, please contact us:

Boutiquereliable
Villaggio Shopping Center
7855 N Blackstone Ave
Fresno, CA 93720
United States
Phone: +1 559 261 1220
Email: message@boutiquereliable.world